Case Study – Improving Patient Flow From Gynaecology Services to Whole-of-System

Resource type
Title
Case Study – Improving Patient Flow From Gynaecology Services to Whole-of-System
Abstract
This case study tells the story of specialists, general practitioners, and managers working together to redesign a publicly funded health service. The outcomes of the redesign include: - A seamless and predicted patient journey. - Reduced outpatient attendances (both First Specialist Assessments “FSAs” and Follow-Ups “FUs”). - The rate of FSAs going on to have hospital treatment reaching 95%. - Improved relationships between GPs, SMOs and the Gynaecology Services. - An up-skilled primary health sector. - Models of engagement and redesign processes that are being replicated across many other services
Date
2016
Citation
Case Study – Improving Patient Flow From Gynaecology Services to Whole-of-System. (2016). Retrieved from https://www.hiirc.org.nz/assets/sm/Resource22120/attachments/8dhnsh7wd3/Extended%20Case%20Study%20-%20Improving%20patient%20flow%20from%20gynaecology%20service%20to%20whole-of-system%20%28CDHB%29.pdf
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