Creating a successful health pathway to support the integration of patient care

Resource type
Authors/contributors
Title
Creating a successful health pathway to support the integration of patient care
Abstract
Purpose HealthPathways (HPW) is an online health information portal which provides general practitioners (GPs), guidance on the assessment, management and referral of a range of conditions linked to local resources. However, there is a lack of understanding of the acceptance of pathways within primary health. The paper aims to discuss this issue. Design/methodology/approach This qualitative study identified baseline factors that promote the successful implementation of HPW in a major local health district (LHD) in Australia. The development, implementation and acceptance of Diabetes HPW were evaluated. A total of 16 semi-structured interviews were conducted with 12 stakeholders and 4 GPs. Interviews were digitally recorded, transcribed and analyzed qualitatively using a thematic analysis approach. Findings Four major themes were identified that promote the integration of care in the region through utilizing HPW: engagement, sustainability, transparency and accountability. Several factors identified as “enablers” or “barriers” are described at micro and macro levels of the healthcare system. Originality/value By combining the perspectives of both stakeholders and end-users, this qualitative evaluation of the localized HPW has identified relational and structural factors that promote the successful implementation of HPW to facilitate the integration of care in this LHD. Furthermore, this study provides other implementers with a comprehensive evaluation of the HPW development.
Publication
Journal of Integrated Care
Volume
ahead-of-print
Issue
ahead-of-print
Date
2019-01-01
DOI
10.1108/JICA-08-2019-0039
ISSN
1476-9018
Accessed
2020-02-20T02:35:21Z
Library Catalog
Emerald Insight
Citation
Chow, J. S. F., Gonzalez-Arce, V. E., Tam, C. W. M., Warner, K., Maurya, N., & Mcdougall, A. (2019). Creating a successful health pathway to support the integration of patient care. Journal of Integrated Care, ahead-of-print(ahead-of-print). https://doi.org/10.1108/JICA-08-2019-0039
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